Jonathan Chan

Jonathan Chan

Embedded QA at Bungie

Embedded QA / 18 yrs

Seattle

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Work History
  • Embedded QA - PvP

    Bungie

    June 2013 - Present

    Destiny 2014 + The Dark Below + House of Wolves
    Destiny 2015 The Taken King + Ongoing Live Support
    Unannounced Project

    PvP Test Team: Responsible for testing the Crucible activities and PvP-centric events including all intersecting content and systems. Area expert overseeing the PvP activity for internal/external milestone builds. Point of Contact for PvP Design.

    Daily duties include PS3, PS4, Xbox 360 and Xbox One lab management and upkeep. Build verification. Supporting internal developer playtests. Verification of investment and sandbox content and systems that intersect PvP.

  • Quality Assurance

    Vigil Games

    August 2011 - December 2012

    In-house Dev QA for AAA title Darksiders 2 (84 Metacritic) and Unannounced Project. PS3, XBox 360 and PC testing. Oblivion Engine. Point of contact for the PS3. Environment Art passes, collision passes, audio passes. Build prep and burn. Assisted Senior QA with tasks/assignments to junior QA. Point of contact for Japanese SKU on both consoles. Sprint and Milestone checks.

  • Scholarship Student

    Japan Cultural Studies

    August 2010 - December 2010

    Cultural Studies Scholarship in Japan for Martial Arts Study in Asakusa, Tokyo, Japan. Obtained 2nd degree black belt.

  • Quality Assurance Consultant

    Sanrio Digital

    March 2010 - July 2010

    In-house consultant for Sanrio Digital, Hong Kong branch. Helped organize their process and pipeline. Conducted hiring and interviewing of additional QA staff. Setup testing environment and test cases. Communicated Publisher requests to 3rd party Developers and outsource partners. Streamlined content deployment and maintenance schedule for their facebook apps.

  • Quality Assurance

    High Moon Studios

    May 2009 - March 2010

    In-house Dev QA for AAA title Transformers: War for Cybertron (76 Metacritic). PS3, XBox 360 and PC testing. Unreal Engine. Worked with production and design leads on daily basis in scrum. Maintained progress reports for Singleplayer campaign and Multiplayer. Ownership over half the campaign levels. First Pass TRC/TCR testing.

  • Quality Assurance

    Raven Software

    November 2008 - May 2009

    In-house Dev QA for AAA title X-Men Origins: Wolverine (75 Metacritic) and Singularity (76 Metacritic). Unreal Engine, PS3, XBox 360 and PC testing. TRC/TCR checks, daily progression passes, daily progress reports, build prep/burning and milestone hotlists.

  • Content Writer

    Aloha Island Inc

    August 2008 - November 2008

    Content Writer for a web game that was not published commercially. Collaborated with lead game designer and lead programmer to prototype and implement gameplay mechanics. Testing and debugging of features as well as minor scripting.

  • Quality Assurance

    Aloha Island Inc

    March 2008 - August 2008

    In-house Dev QA for 2 Nintendo DS titles, Cosmos Chaos. General bug bashing.

  • Quality Control Manager

    Cyberathlete Amateur League

    July 2004 - April 2005

    QC Manager, volunteer position. Assisted Executive Directors with management and quality control of other volunteer staff. Created guidelines for staff interaction with the community. Conducted reviews and internal investigations.

  • Customer Support

    Sony Online Entertainment

    June 2001 - July 2002

    In-house server GM for Everquest during Kunark/Luclin era. Provided customer service in-game, email and live chat. Investigated player claims via log sleuthing. Staked out areas with known exploits. Assisted QA test team during crunch.

Education
  • Liberal Arts and Sciences/Liberal Studies

    Kapiolani Community College

    ? - ?