I am a seasoned Quality Assurance veteran with substantial Production pipeline experience in the Gaming and Technology Industries. I possess a keen eye for details, exceptional organizational skills, and a strong sense of leadership. I have a highly adaptable personality, and my ability to prioritize tasks and follow through on task completion are my most prized qualities. I learn fast, move quickly, and work hard.
Experience & Tools:
o Experienced with Scrum & Agile Methodologies
o Mac OSX & Windows OS
o Apache Subversion
o Adobe Photoshop & Illustrator
o Jenkins integration & delivery application
o URE & Feature System creation and functionality
o JIRA, Confluence, & DevTrack databases
o Microsoft Excel, Word, Exchange, OneNote, and Power Point
o Charles & WireShark proxy hardware
Work History
Production Associate & QA
Playtika Santa Monica
January 2016 - Present
Published Titles: Bingo Blitz
• Assisted Production team with the coordination of enforcing pipeline protocol, ensuring milestones were reached, and tasks were delivered on time by maintaining communications across all departments
• Created dynamic Bingo rooms by gathering and applying finalized art assets from artists, room configuration settings from engineers, and custom features from the Product manager
• Followed-up with audience responses of released content by reading customer feedback from community pages, and ensured that content continued to function as documented in Live environments
• Pitched in-game content improvements and spear-headed the implementation by creating updated user flow documentation, working with Engineers and Project management in estimating costs and risks, and coordinating with my Senior Producer and VP in ensuring that all changes improved the UX
• Management of pre-finalized and finalized game content in Apache Subversion
• Maintained bug/task databases, created and maintained complex project dashboards, product and functional specifications documentation
• Oversaw company-wide playtest sessions and reported feedback data to Senior leadership team
• Troubleshot hardware, software, and build/engine issues, and managed verification of product modifications based on written requirements
Quality Assurance Engineer
Playtika Santa Monica
November 2014 - January 2016
Published Titles: Bingo Blitz
Platforms Tested: Android OS, Amazon/Kindle OS, iOS OS, Opera, IE, Firefox, Chrome Canary, Google Chrome, Safari
• Effectively conducted black-box and white-box testing and logged defects in detailed bug reports
• Utilized proxy tools to read and locate error sources within JSON and console logs
• Closely monitored bug databases in JIRA; monitored fix implementation, build creation, and static data promotions on Jenkins server
• Multi-tasked team tasks and individual responsibilities with ease and efficiency in aggressive and fast-paced sprint timelines
• Maintain communications with management and Engineering team by sending out daily reports of updated status of projects
Quality Assurance Tester
Neversoft
July 2014 - September 2014
Published Titles: Call of Duty: Advanced Warfare
Platforms Tested: PS3, PS4, Xbox 360, Xbox One
• Productively conducted black-box testing and troubleshooting of gameplay functionality across all consoles for Single player and Online Multiplayer experiences and logged defects in bug reports
• Engaged in weekly playtests and reported feedback logs to management
Ceramics Instructor
Creative Fire Clay Studio
August 2013 - July 2014
• Directed after school Ceramics enrichment classes for large groups of K-5th grade students for multiple elementary schools across Los Angeles District
Quality Assurance Tester
Disney Interactive
March 2013 - August 2013
Published Titles: Disney Infinity 1.0
Platforms Tested: Xbox 360, Xbox 360 w/ Kinnect, PS3, Windows OS, Mac OS, Nintendo Wii, Nintendo WiiU
• Performed black-box testing of gameplay functionality for Single player and Online Multiplayer experiences, and logged defects in organized bug reports
• Demonstrated gameplay features and functions to investors and interviewed with press at E3 2013 and D23 2013 expos
• Trained Disneyland park employees on gameplay features and functionality for Disneyland’s semi-permanent Disney Infinity exhibit
• Created test scripts and test plans and oversaw that new features were tested in every capacity
• Conducted localization and compliance testing for Sony, Nintendo, and Microsoft consoles
Quality Assurance Tester
2K Games
June 2012 - March 2013
Published Titles: Borderlands 2, all Borderlands 2 DLC content, Bioshock Infinite, XCOM: Enemy Unknown, Bubble Guppies, Nick Dance 2
Platforms Tested: Windows OS, Mac OS, XBox 360, Xbox 360 w/ Kinnect, PS3, PS3 w/ Move, Nintendo Wii, Nintendo 3DS
• Executed thorough black-box testing of entire gameplay functionality for Single player and Online Multiplayer experiences in a Publisher setting
• Logged defects in organized and detailed bug reports and thoroughly tracked bug progress in JIRA, DevTrack, and Seapine TestTrack, and FogBugz
• Completed test scripts and heavily research game design documentation
• Conducted localization testing for Sony, Nintendo, and Microsoft console requirements