chia-ping Wang

Work History

• 

  System Administrator

  Image Engine

  February 2015 - Present
• 

  System Administrator

  Image Engine

  February 2013 - Present

  

  

  

  

  

  

  

  

  

  

  

  

  

  
• 

  Desktop Support Specialist

  Image Engine

  December 2011 - Present

  - Setup and upgrade computer systems in a networked environment with minimum end user interruption
  - Implementation and maintenance of drivers & patches on workstations
  - Research and recommend hardware and software solutions as needed
  - Administer mail systems, system installation and configuration, printing systems, installation of third-party software
  - Manage fundamentals of IT security protocol (account administration, etc.)
  - In association with Software Engineers, install and configure software as well as troubleshoot and repair malfunctioning software in the PC environment
  - Integrate and support devices such as printers, networks, scanners, and digitizing tablets with Microsoft Windows systems & Linux systems
  - Troubleshoot and repair or arrange for repair of defective computer equipment
  - Put in service calls and track service on machines (RMA #s, etc.)
  - Communicate status of issues in progress to those parties concerned on a timely basis
  - Carry a Blackberry during work and non-work hours and be available on-call when needed
  - Document and communicate system support issues with end users, IT staff, and management.
  - Plan, develop, and maintain project schedules

  

• Contract Graphics Artist

  2Q Creations Corp.

  July 2011 - October 2011

  Vancouver, Canada Area

  - Created short 2D animation videos with CrazyTalk Animator PRO for commercial use
  
  - Convert 2D characters into 3D with some simple animation
  
  - Graphics design for website and magazine

• Technician/ Branch manager

  EXPC Technology Inc

  March 2010 - April 2011

  Vancouver, Canada Area

  - Co-managed EXPC’s Broadway, Vancouver Branch
  
  - Took part in day-to-day and medium-term marketing and sales strategies
  
  - Designed and produced in-store graphics for web and physical banners for use in BC and Taiwan
  
  - Built desktop systems based on customer specifications
  
  - Made front-line repairs/ troubleshooting for desktops and notebooks
  
  - Maintained stock levels of branch PC components and initiated reorder requests
  
  - Provided assistance in processing and shipping web-based orders
  
  - Purchasing / marketing of new products and analysis of the competition

• Technical Design / I.T

  Atomic Robot Games Ltd

  2007 - 2010

  Vancouver, Canada Area

  - Managed and setup up company network infrastructure, internal / external website, and security
  
  - Built and maintained employee workstations and company servers for both internal and external
  
  - Managed file and revision control (SVN) depots and setup rsync-based automatic backup system
  
  - Ensured network resources were consistent and easily accessed by the development and coding team
  
  - Support for any technical problems relating to Sony PS3 Dev/Test kits, Nintendo Wii Dev kits,
  3D Max, Photoshop
  
  - Models, textures and design for game project and demo
  
  - Helped create and maintain company website
  
  - Contributed to the overall game-play experience and functionality
  
  - Created game levels/worlds with in-house tools and 3D Max
  
  - Created worlds and objects with Unity for iPhone game demo
  
  - Assisted with TDD and GDD documents

• Network Administrator / Designer

  Eyerisk Studios Inc. (now A.C.R.O.N.Y.M. Games)

  2006 - 2006

  Vancouver, Canada Area

  
  - Managed and setup email, file, and FTP server on a Windows 2000 server
  
  - Software and Hardware Support for Desktop PCs and Laptops
  
  - Setup network and security for the new office
  
  - Made company website/ branding design
  
  - High-level design
  
  - Assisting with 3D model and texture