9 years in the videogame industry - Project & Team Management
Expertise in Online games & Game as a Service organisation
Work History
Live Associate Producer - Rainbow Six Siege
Ubisoft Montréal
January 2015 - Present
Live Producer - The Crew
Ubisoft
May 2014 - December 2014
Région de Lyon , France
Head of The Crew Live Team
Live Operations staffing & management
Ensure Game as a service Online features for post-launch content
Supervision of Beta Live Operations on XB1/PS4/PC
Live Team scope:
Tech Ops
Infrastructure planification with GNS and Ubiservices
Website and Game Backend tools
Customer Support
Community Management
Live QA
Events
CRM strategy review
Tracking
Acquisition flow optimisation
Content to improve Retention
Content to drive Monetization
Line Producer Online
Ubisoft
March 2013 - April 2014
Région de Paris , France
Support to Dev teams throughout the production process, to ensure that a successful game is shipped. Project leader for HQ on all production-related topics, I was accountable for the smooth running of the project’s budget, planning, scope and productivity.
In charge of Valiant Hearts, Rayman Legends , Might & Magic Duel of Champions and Owlient titles.
Main responsabilities:
Identify issues and anticipate project risks based on relevant indicators and tools; propose solutions and appropriate actions when necessary, and ensure their implementation
Guarantee the respect and the organization and the implementation of better methods of production
Guarantee the respect of the business objectives, budget, schedule and scope
Make the interface, initiate and facilitate the exchange of information between production teams and other departments at the Headquarters
Live Producer on Might & Magic Duel of Champions
Ubisoft
November 2012 - June 2013
Paris Area, France
Responsible for the integrity of the WW Live Service, including Web, Platform and Game (refer to previous position description).
Live Producer on Might and Magic Raiders
Ubisoft
May 2012 - January 2013
Montreuil Area, France
Responsible for the integrity of the Live Service for EMEA and NCSA environments, including Web, Platform and Game (refer to previous position description)
Work on continuous iterations to improve the game in the following area: Acquisition, Retention, Monetization & Accessibility
Live Associate Producer on Ghost Recon Online
Ubisoft
October 2011 - August 2012
Paris Area, France
Responsible for the integrity of the Live Service for EMEA environment, including Web, Platform and Game.
Manages all live publishes and tracks emergent issues.
Plans and manages internal publishes, promotions and integrations between environments.
Manages communication of schedules, goals and objectives, status and progress of all publishes, promotions and integrations to management and to the team.
Maintains and communicates changes in feature or content required for publishes, promotions and integrations.
Coordinates internal and external focus groups, beta tests and other methods to solicit feedback on the product.
Works with the Community Management, Quality assurance, Customer Support and Marketing teams to ensure the best possible experience for the player.
Coordinates staffing resource needs for the team.
Associate Producer
Ubisoft
April 2008 - October 2011
Paris Area, France
Rabbids projects on iOS & 3DS (May 2011 - October 2011)
Imagine Town Web-based MMORPG(2009 - May 2011)
+8 DS, Wii and PC casual titles (2008 - 2009)
Localization Project Manager
Enzyme Testing Labs
April 2007 - January 2008
Quebec, Canada
Management and supervision of linguistic test teams of up to ten languages
Pro-active communication with clients: budgeting, reports, planning, follow-ups, post-mortems, etc.
Main titles: EVE Online - LOST - Surf's Up - Naruto: Rise of a Ninja
French linguistic tester and Functionality tester
Enzyme Testing Labs
April 2006 - April 2007
Quebec, Canada
Quality control of French localized video game titles on all platforms
Translation and proofreading of in-game text and documentation
Pre-certification terminology tests (Nintendo, Sony, Microsoft, G4W)
Functionality testing
Main titles: Neverwinter Nights 2 -Test Drive Unlimited - Rainbow Six Vegas