Thom McKiernan

Thom McKiernan

Taking the sad out of sysadmin

Wellingborough, UK

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Been working as an IT admin since I was 17 (1999). Deep knowledge of Microsoft Active Directory networks. Like to add a bit of personality to the role and guide my users to the path of enlightment in an Obi-Wan style
Work History
  • January 2012 - Present

    Systems Support Analyst


    Part of the IT Corp staff for London and the wider EMEA region.
  • January 2008 - December 2011

    Microsoft Systems Engineer

    AAC Services Ltd

    I work with a small team to provide IT services for 24/7 businesses. I am directly responsible for managing & maintaining all Microsoft Servers & Desktops

    Main responsibilities
    • Helpdesk support for users
    • Hardware builds & maintenance
    • OS & Software Deployments (WDS, MDT, Group Policy)
    • Security: Anti-malware (Kaspersky), Patches (WSUS), Group Policies
    • Investigate new hardware & software solutions
    • Phone System (Inter-Tel Axxess)
    • CCTV (Eneo)

    • Design an Active Directory Domain to migrate ~50 users & ~80 devices from a linux b
  • April 2009 - November 2011

    Website Administrator

    Wellingborough & District Athletics Club

    I "inherited" this website and was asked to keep it updated as well as add any new pages as required by the club.
    Unfortunately, the site was designed using an old version of Microsoft FrontPage and had appaling messy code. Every time I would try to alter a page it would seem to prevent it from loading!
    I took about redesigning the site with Microsoft's Visual Web Developer, using proper HTML 4.1 syntax and modern CSS styling.
    This made the site a lot more stable and made minor changes a trivial matter.
    This really helped boost my experience in HTML, an
  • October 2007 - January 2008

    Network Sales Consultant

    altodigital UK ltd

    I designed and implemented network solutions for small businesses as a side-line to the companies main MFD products

    • Network Audits
    • Design Microsoft Active Directory domains
    • Project manage hardware deployments and domain configuration
    • Source hardware for recommendation and purchasing
    • Create sales materials to introduce and promote this new aspect to the business
  • September 2002 - October 2007

    Network Manager & ICT Technici

    Biddenham International School & Sports College

    Network Administrator managing a small team of ICT technicians for a large secondary school & sixth form college

    Main responsibilities
    • Helpdesk support for users
    • Staff training for hardware & software packages
    • Managing the ICT hardware & software budget
    • Managing & supporting ICT technicians & apprentices
    • Hardware builds & maintenance
    • Audio/Visual support (projectors, conferencing, video production)
    • OS & Software Deployments (Ghost/RIS, Group Policy)
    • Security: Anti-malware (McAfee EPO), Patches (WSUS), Group Policies
    • Phone System (M
  • September 2000 - August 2002

    Shift Manager

    S.J. Lawton Ltd (t/a McDonalds)

    Started on a fast-tracked manager programme to take me from Crew Member, to Training Squad, to Floor Manager and finishing as Shift Manager.

    • Manage a mix of morning & night shift teams of 10-15 crew members.
    • Health & Safety, Hygeine
    • Stock Control
    • Staff Training
    • Processing and banking money taken after the shift
    • Food Preparation
  • BTEC HNC/D in Computing

    De Monfort University

    September 2005 - June 2007
  • De Montfort University

    2002 - 2004
  • Media Studies

    Barnfield College

    September 2000 - July 2001
  • GCSE

    St Thomas More

    September 1996 - July 1999