casey glass

casey glass

Digital Project Delivery Manager (CSM, PRINCE2, AgilePM)

Melbourne, Australia

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Digital Project Delivery Manager experienced in the end-to-end processes of digital project delivery; strategy development, user experience, visual design, and technical development of web and mobile applications using discrete or distributed teams.

Continually seeking ways for teams and their individual members to reduce effort and increase effectiveness.
Work History
  • October 2014 - Present

    Program and Product Development Manager (Contract)

    Studio 60

    Implemented a requirements driven project management and development process to a distributed team (Melbourne, Sydney, Ho Chi Minh City) utilising the Atlassian suite utilising JIRA, Confluence, BitBucket/Git and HipChat.

    Delivered prototype products for transport infrastructure & media start-ups pitching for venture capital backing (client and product details under NDA).
  • June 2013 - May 2014

    Senior Manager Program Management


    Introduced digital delivery processes and tools (JIRA, Confluence, BitBucket) to a predominately analogue creative team transitioning to all-digital production and delivery. Managed delivery of projects for new client Carlton & United Breweries digital platforms including digital marketing, customised product e-commerce, and video streaming solutions through a distributed team of onshore (Melbourne, Sydney, Brisbane) and offshore (India, Singapore, USA) resources in collaboration with teams at Clemenger BBDO Melbourne.
  • April 2013 - June 2013

    Senior Project Manager


    Scoping, resourcing and delivery of projects for Westpac and BT Financial digital platforms. Created project documentation templates to facilitate quicker and higher quality responses to client briefs.
  • August 2011 - February 2013

    Senior Project Manager

    The White Agency

    Managing the production and delivery of mobile apps and website projects for Lion (Tap King) and
    Commonwealth Bank including the multi-award winning iOS NFC Payment App “Kaching”,
    CommNet (Intranet), various platform tools, calculators and campaign micro-sites through a 
distributed team of onshore and offshore (Vietnam) resources.
  • June 2011 - August 2011

    Executive Digital Producer (Fr


    Directing the production and delivery of iPad app, website and banner builds for health and medical clients Actelion, GlaxoSmithKline, Johnson & Johnson and Boehringer Ingelheim.
  • February 2010 - June 2011

    Product Development Manager

    hipages group

    Reforming the development team processes, performance measurements and structure into one capable of meeting the company’s strategic goals, developing solutions for market leading industry vertical online directories Home Improvement Pages, Natural Therapy Pages & Pet Pages.
  • September 2009 - February 2010

    Senior Digital Producer (Contr

    Euro RSCG (Havas Worldwide)

    Oversaw the development of Sony online promotional websites and supporting online media campaign builds for various Sony products; Sony Centres, Bravia, PlayStation3, as well as projects for Telstra, Clearasil, Nurofen, Cancer Council Australia, Energex and Sydney Water.
  • August 2009 - June 2011


    Digital Buzz Blog

    Blogging new trends in digital technology. Advising on strategic direction of the blog; in particular its use of social media tools to increase user engagement and content sharing.
  • May 2009 - September 2009

    Senior Digital Producer (Contr


    Developed user centered online retail strategies, scoped and delivered various projects ranging from campaign micro-sites to full e-commerce builds for BIG W, Coates Hire, Dymocks Books, Bausch & Lomb, Citigroup and Inside Retailing.
  • October 2008 - March 2009

    Customer Solution Architect (C

    Community Engine

    Designed the user experience of the Community Engine platform administration tools using recommendations from best practice research and user requirements. Involved in product development and creating new features for the Community Engine platform to meet future customer needs and wants.
  • March 2008 - October 2008

    Online Project Manager (Contra


    Evolved the strategy to increase the use of InterfaceFLOR products in concepts created by designers. Created wireframes and user flows. Coordinated content creators, designers, developers, staff and external vendors based in Australia, USA, UK, NZ.
  • December 2006 - August 2007

    Online Project Manager (Contra

    Disability Services Commission

    Managed and coordinated developers, designers, testers and external contractors to complete the redevelopment of the Commission's internet site. Successfully implemented a new content management system (Netcat), text-to-speech functionality, search engine (ISYS), and reporting tools (WebTrends).
  • January 2001 - December 2006

    Web Manager

    North Metropolitan Area Health Service

    Managed the internet and intranet sites for the NMAHS. Serving a population of more than half a million people, the NMAHS is made up of five individual health services with a total staff of more than 10,000. I was nominated to the position of Web Standards Working Group leader and tasked with the forming of standards for design and development of web sites for WAGHS (Western Australian Government Health Services).
  • January 2001 - December 2001

    Web Designer

    Method + Madness

    Designed concepts and built HTML layouts for high profile clients such as ING, Telstra Rally Australia, Live Clothing, Morningstar, eBooks, TAB Sportsbet, Fremantle Football Club and West Australian Symphony Orchestra.
  • July 1998 - January 2000

    Web Administrator

    Curriculum Council of Western Australia

    Maintained and developed sites for the Curriculum Council and the Department of Education Services as well as coordinated the design and development of interactive CD-ROMs distributed statewide to teachers and schools.
  • December 1996 - May 1998

    HTML Editor

    Pretzel Logic

    Created and edited HTML pages, as well as website graphics. Conducted web page functionality and browser compatibility tests on websites, intranets, extranets, eBusiness services, Enterprise Portals and Content Management Systems before deployment.
  • Certified Scrum Master

    Mar - Mar
  • PRINCE2 Practitioner

    Feb - Feb
  • Agile PM Practitioner

    Feb - Feb
  • Agile PM Foundation

    Feb - Feb
  • PRINCE2 Foundation

    Sep - Sep
  • BSc Interactive Multimedia Technologies

    Edith Cowan University

    Dec - Nov
  • BA Multimedia Design

    Curtin University of Technology

    Nov - Nov