Experience Designer by the sea
Location: Bournemouth, UK
Over 13 years commercial experience in interaction and experience design. Passionate about making simple, usable, useful and enjoyable experiences. Successfully designed and delivered solutions across web, mobile, iTV, intranet and extranet platforms. Have experience of working within Government/NPO, Charity, Finance, Health, Energy/Utilities, Automotive and Telco sectors.
VP User Experience Design
Information Architecture Manag
Provided oversight on Information Architecture activities within Vodafone’s Technology & Operations team in Newbury.
June 2011 - September 2012
Head of User Experience
Founded and grew the user experience team up from 1 to 14 staff, including UX Practitioners, Senior Consultants, Data Analysts, Interaction Designers, Social Media Executives, and Search Strategists. Defined all UX processes and service offerings e.g. Usability Testing, Stakeholder Workshops, Rapid Prototyping and Card-sorting. Worked across multiple clients at a senior level including RNLI, Training & Development Agency, VISA, Department for Business Innovation & Skills, Scottish Parliament and AXA. Responsible for financial success of the team. Establi
Senior Experience Designer
Introduced user experience as a pivotal part of the agency process. Acted as Lead Designer on a number of projects, for example the rebrand of Powergen to E.ON defining the information architecture and coordinating all external research and testing activities. Acted as subject matter specialist across the agency. Mentored and supervised junior team members.
September 2005 - September 2008
Managed small design team and coordinated ‘freelancers’. Provided creative direction across all projects and clients. Created visual design concepts, Flash animations and interactive components as well as HTML templates. Spoke regularly at BusinessLink events across Dorset and Hampshire.
September 2003 - September 2005
Responsible for teaching all multimedia modules within the HND Design course. Provided one-to-one mentoring as well as group workshops. Coordinated student design award and exhibition entries.
September 2001 - July 2003
Freelancer Interaction Designe
Worked with multi-disciplinary teams, taking responsibility for interaction and visual design for clients such as Panasonic Europe, FCUK, Rimmel London, MTV, Alcatel and Design Museum. Received two BIMA Award nominations for FCUK website and campaign.
Human Factors International
Certified Usability Analyst
NVQ Business Development
Bath Spa University
Bachelor of Arts (Hons) Graphi
Bournemouth and Poole College
BTEC Foundation Degree Art & D