Nicholas Dean
Nicholas Dean
Learning Management System Administrator
 
 
The Basics
Experience
Learning Management System Adm
@The TriZetto Group
Location
Phoenix, AZ
Dates
December 2011 - Present
Learning Management System Adm
@Marshall University
- Maintained and administrated Blackboard Vista and Learn 9 LMS
- Developed and implemented a major product upgrade with the LMS team
- Verified reported bugs and security flaws and worked with vendors to create resolutions and workarounds
- Developed training materials for faculty and students
- Worked with faculty in the development of online courses
- Performed testing of Service Packs, Powerlinks, and new versions of Blackboard software, as well as various other software
- Supervised student assistants
- Tier-3 support
Location
Huntington, WV
Dates
September 2007 - November 2011
Assistant LMS Administrator
@Marshall University
- Performed system administrative tasks
- Developed training materials for faculty and students
- Performed testing of Service Packs, Powerlinks, and new version of Blackboard Vista, as well as various other software
Dates
July 2005 - September 2007
Instructional Developer
@Marshall University
- Aided faculty development of E-courses, T-courses, and course supplements in a variety of disciplines
- Aided and trained faculty members in the use of Blackboard Vista
- Provided support to faculty in the development and throughout the teaching of their E-course
Dates
August 2004 - July 2005
Market Researcher
@McMillion Research
Conducted telephone and face to face interviews.
Dates
June 2004 - August 2004
Education
Saint Louis University
Dates
2008 - Present
Marshall University
Dates
2004 - 2008