Founder, Web & Graphic Designer for Revive Design Studios
Location: Iowa City, IA
I'm a Web and Graphic Designer with experience in Web Project Management and a passion for User Experience in any situation.
When I'm not reading articles about web design, I'm usually trying new craft beers, listening to music, or reading
Revive Design Studios
Web & Graphic Design
Web design and graphic design that focuses on user experience, market research, branding, and SEO. Recently launched website: http://darrahstowing.com/
Web Project Manager
Manage new web projects for small business clients. Lead generation/tracking, project estimation, contracts. Budget and track web project creation and maintenance progress. Information Architecture creation and refinement. Content Strategy. Contact point and support for clients. CMS for building and maintenance requests. Learned great concepts from great people!
Lead Resident Tech
I ran the EasyTech department. I fixed Windows issues for XP - Windows 7 such as virus removal, registry errors, printer issues, new computer setups. Educated customers and other techs on computer components and sales.
Malware Analyst Project
Performed malware research including undercover work and covering new malware attack trends. I got to find the latest virus/infection samples, infect virtual machines, use sandboxes, and analyze effects. Helped create automated virus definitions, tested false positives, tested antivirus software and helped create testing environments and work flow.
April 2009 - November 2009
Total Tech Services
Take inbound calls to fix Malware and OS issues via remote connection. Also, take inbound calls for local internet providers to assist with tech support.
Promoted to Malware Analyst position.
Partner Service Representative
Working closely with customers via phone to troubleshoot and fix company-developed antivirus software.
Efficiently performing infection removals and resetting browser security settings.
Troubleshooting and fixing Windows ME/XP/Vista windows errors, including hardware issues.
Promoted to Total Tech Services position.
RJ Ender Computers
Custom built computer towers, used Norton Ghost to load Windows XP software. Customized Windows settings for best performance. Saved and imported email via Outlook Express, bookmarks, and important documents. Set up internet connection for home use.
Utilized Quickbooks Pro to finalize sales, make receipts, adjust store inventory.
Also, worked closely with hardware companies to order specific parts and stay up-to-date on upcoming releases.
Kirkwood Community College
Heavily focused on Web Design, WordPress, Principles of Web Design. Dean's List graduate.